At Options Cash Flow, we believe in transparency and fairness when it comes to your investment in our SPY program. While trading is all about making informed decisions, we also understand that sometimes, things don’t go as planned. That’s why we’ve laid out a clear refund policy to ensure you know exactly what to expect.
Refund Eligibility: What’s Covered and What’s Not
We take pride in providing a structured, well-researched trading strategy designed for predictable growth. However, due to the nature of financial markets and digital services, our refund policy applies only to specific situations:
Eligible for Refund:
- If you were charged incorrectly or made a payment twice.
- If you purchased but did not receive access to our platform or Discord community within 48 hours.
- If there was a technical issue on our end that prevented you from using the service, and we were unable to resolve it within a reasonable timeframe.
Not Eligible for Refund:
- If you changed your mind after purchasing.
- If you experienced trading losses, markets fluctuate, and while our strategy aims for consistency, returns are never guaranteed
- If you didn’t follow the strategy or closed your trades too early, which affected your results.
- If you’ve already accessed exclusive program materials, signals, or alerts.
Trial Period & Cancellations
We encourage you to carefully review our strategy before committing. Take advantage of the 2-week trial period to fully understand how it works and ensure it aligns with your trading goals. Please note that all one-time payments are final and non-refundable unless they meet the eligibility criteria mentioned above.
How to Request a Refund
If you believe you qualify for a refund, here’s how to initiate the process:
i)Contact Support: Send an email to our support team at ocflow2025@gmail.com with your transaction details and the reason for your request.
ii)Review Process: We’ll assess your request within 3-5 business days. If additional details are needed, we’ll reach out.
iii)Refund Issuance: If approved, refunds will be processed to your original payment method within 7-10 business days.
Our Commitment to You
While refunds are limited due to the nature of digital trading services, our priority is delivering value. Our program is designed to equip you with the tools and knowledge to trade smarter, not harder. If you ever have concerns, reach out. We’re here to help you understand the markets with clarity and peace of mind.
Your trading evolution starts now, and we’ll be with you every step of the way.